• Adaptive learning and reduced cognitive uncertainty in a financial organization 

      Antonsen, Yngve; Thunberg, Odd Arne; Tiller, Tom (Journal article; Tidsskriftartikkel; Peer reviewed, 2010)
      <p><i>Purpose</i>: This paper analyses and discusses the “learning activities” that comprise obligatory learning at work by employees each month. The management strategy is to use these learning activities to spread knowledge, exchange experience and implement new skills within the organisation. The purpose of this paper is to answer the question: to what extent do these learning activities at the ...
    • Bank advisors working with contradiction : meeting the demands of control through reflective learning 

      Antonsen, Yngve; Thunberg, Odd Arne; Tiller, Tom (Journal article; Tidsskriftartikkel; Peer reviewed, 2011)
      Abstract This study of a Norwegian bank’s strategic learning initiatives is based on theory about reflective learning and external constraints on learning. Its main aim is to investigate how the practice of reflective learning among advisors who provide customer service is influenced by new institutional demands, strategic learning initiatives and senior management in an organisation using ...
    • Emosjoner i forskning og læring 

      Jakhelln, Rachel; Leming, Tove; Tiller, Tom (Book; Bok, 2009)
      Hvorfor diskuterer vi så sjelden hvordan emosjoner påvirker forskning og læring? Er emosjonelle utfordringer noe vi som forskere helst ikke snakker om? Har vi for lite kunnskap om temaet? Er dette et forsømt forskningsfelt? I denne boka belyses denne tematikken fra mange ulike perspektiver. Boka er skrevet av og for forskere og profesjonsutdannere innenfor skole, helse og næringsliv. Artiklene ...
    • Too rich to learn – when action researchers work against senior management and their use of performance management 

      Antonsen, Yngve; Thunberg, Odd Arne; Tiller, Tom (Journal article; Tidsskriftartikkel; Peer reviewed, 2020-08-17)
      We analyse and self-reflect on an action research project conducted in a financial organisation twelve years ago. The research question was: What are the challenges of initiating an action research project in a financial organisation with top-down control that uses the Balanced Scorecard? The data came from action learning seminars with line managers, observations, interviews, and meetings in a ...